Closing Date: 06/08/2024

Location/Division: BZP

Membership Recruiter

Salary: £11.44 per hour

Contracted Hours: 19.5 hours per week

Location: Bristol Zoo Project

Contract Type: Fixed Term until 31st December 2024

Bristol Zoological Society, the conservation and education charity that runs and operates Bristol Zoo Project (previously Wild Place Project), higher education programmes and conservation projects across the world, is recruiting a part-time membership recruiter. This is an exciting opportunity to join the Visitor experience team at Bristol Zoo Project with a new strategy in place to create a world-class zoo with conservation and sustainability at its heart, the new Bristol Zoo Project will offer spacious, modern facilities, significant growth in our conservation and education work, and an innovative and exciting visitor experience.

If you would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact hr@bzsociety.org.uk

We are committed to employing from all areas of the community, we value equality and diversity across our workforce and aim to ensure our staff is reflective of the diversity of the community. In support of this commitment, we welcome applications from the Global Majority.

The Membership Recruiter is responsible for delivering an exceptional experience to all visitors. Everyone should feel more engaged with BZP as a consequence of the service you provide. You will treat each visitor as an individual and tailor your conversation to their needs using good verbal communication and relationship building skills.

Motivated by achieving our membership targets you will actively promote the various ways our audiences can support the society’s work. You will be involved in different aspects of the visitor experience, supporting events & groups where appropriate, always delivering outstanding customer service to our visitors. You will inspire people to regularly support Bristol Zoological Society through becoming a member, engaging them with our work, and asking them to join us to create a world where nature thrives. You will expect to spend your days outdoors, on your feet, all year round and feel energised and enthusiastic when engaging with visitors and booked groups.

The role will help to realise our vision of saving wildlife together, and you will be involved in supporting our transformation programme through helping to build our membership, which is crucial to our future. We know that everyone here at the Society can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

As a Disability Confident Employer if you identify yourself as disabled under the Equality Act 2010 definition and can demonstrate that you meet the essential criteria listed in the person specification, we will guarantee you an interview.

Benefits include:

• 30 days of annual leave (Pro-rated, inclusive of bank hols) increasing with length of service
• Access to our company pension scheme
• Access to a range of resources to support your physical, mental and financial health, including access to our Employee Assistance Programme
• Death in service benefit (x3 salary)
• Cycle to work scheme
• Season ticket loans
• Other flexible benefits include gym discounts and access to a health cash plan
• Hybrid working for certain roles, to allow you to work where you work best - We’re happy to discuss flexible working
• Ongoing training and development opportunities, allowing you to reach your full potential
• Free on-site car park

To apply for this role please sign into our recruitment portal and upload your CV and cover letter.

The closing date for applications is 6th August 2024.