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Location/Division: Entrepreneurship & Start-up

Business Wales - Community Engagement Facilitator

Term: Permanent

Salary: Salary – £26,000 - £28,500

Location: Homeworker with regular travel around West Wales

Hours: 37.5 hours per week

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To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/

 

Business in Focus is the lead delivery partner in Enterprise Partnership Cymru (EPC), along with Menter Môn, M-SParc and an eco-system of support agencies across Wales. EPC has won the contract to deliver the Business Wales service on behalf of the Welsh Government, providing advice and support to entrepreneurs pan-Wales.

 

The Community Engagement Facilitator (CEF) is part of the Community Engagement Team, delivering accessible and innovative programme of engagement and outreach activities for a diverse client group.

 

The CEF promotes the development of entrepreneurial thinking and drives participants to engage with the Business Wales service, to enable people to realize entrepreneurial ambitions, through a diverse range of regionally coordinated digital and face-to-face engagement, e.g. delivering pre-start upskilling and awareness building modules, and outreach events, e.g., career exhibitions, in collaboration with established Young People and entrepreneurial ecosystems and stakeholders.

 

The CEF delivers and/or facilitates wraparound support for clients, enabling a diverse portfolio of clients to overcome barriers and have an equitable experience to realise entrepreneurial ambitions. The CEF works closely with their internal colleagues to progress clients through the Business Wales service, as appropriate.

 

CEFs working with Young People, collaboratively work with the Young People ‘Role Model’ community to coordinate onboarding, the client journey, and delivery activities and supports with delivery administration.

 

Responsibilities

1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.

2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Start Your Own Business, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.

3. Identify and agree an action plan to support allocated clients overcome barriers to achieving entrepreneurial goals. Coordinate and provide additional support to meet client needs. Facilitate a handover where clients progress and are referred on to an adviser, and/or 3 rd party stakeholder. Evidence in the necessary digital paperwork, in compliance with contractual requirements and operational procedures.

4. Build and maintain engagement with an effective and structured network of stakeholders to generate leads on profile with engagement KPIs and for signposting and client support. Ensure network is a diverse range from public sector, e.g. Careers Wales, Jobs Growth Wales, HE/FE Institutions, as well as from the wider Ecosystem, from private and third sectors, e.g. translation services, Chwarae Teg and other Under-Represented Group (URG) organisations, e.g. ACF, The Cae & C4W.

5. In coordination with Engagement Team, contribute to establishing and maintaining local entrepreneurial community networks, connected across Wales. Encourage clients to engage in local community-based and online networking groups/events to encourage a peer-to-peer support network that achieves regular and meaningful participation.

 

Person Specification

1. Experience of presenting online and/or face-to-face to diverse groups.

2. Understanding of local / regional differences in the Welsh economy

3. Awareness and knowledge of general business support available from public and private sectors

4. Establishing and maintaining an effective network of contacts in line with regional strategy and performance objectives.

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At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:

• Competitive salary
• Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
• 6% Employer contribution pension
• Flexible modern working practices such as TOIL
• 6 late starts/early finishes per annum (equates to two hours each)
• Learning and Development opportunities

After probation period:

• Income protection benefit
• Employee assistance programme

Please be aware we may withdraw the advert early if we receive a high volume of applicants.

As part of the recruitment process you will be invited to an Assessment based technical exercise.

To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/

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Diversity Statement

We are an equal opportunity employer. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status. Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.