823-HF-19-NB Contracts Administrator

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Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

Position Brief

Reporting to the Group Commercial Contracts Manager the role of Contracts Administrator will be part of the global contracts administration team.

Principally the role will support the UK’s Sheffield (KSH) and Vecta Sales Solutions (VSS) business units within the KCS Group. However, the role will provide the successful candidate with the opportunity to collaborate with other global business units on the production of sales quotations. This will allow the candidate to increase Group product knowledge and grow and progress within the organization over time.

Main Duties and Responsibilities

Maintain and administer KSH and VSS recurring revenue contracts: Invoicing, applying periodic inflationary uplifts, processing renewals, cancellations and additions

Raising sales quotations for, principally, the KSH and VSS business units, but provide sales quotation generation capacity to the wider group including the USA

Acceptance of sales orders from customers, and managing the handover of ordered work to relevant internal implementation teams with the UK organization in accordance with internal procedures

Raising and issuing invoices and any necessary credit notes for recurring revenues

Escalation of recurring revenue charges periodically per recurring revenue contract terms

Creation, issuance and control over product licence files and product licence keys as necessary

Manage Contract Renewals and provide updates to the relevant Support teams

Managing Contract Terminations from Customers in the Group ERP system and back to back with Third Party Partnering the departments telephone calls and ensuring that any required outcome is communicated to the relevant parties

Raise sales quotations in line with internally mandated standards

Receipt, record and process all quotations requested by various departments

Carrying out such other duties reasonably falling within the scope as maybe required by the company

Knowledge and Experience

  • Excellent written and verbal communication skills with the ability to communicate clearly, meaningfully and professionally at all levels
  • Strong interpersonal skills with the ability to interact with diverse groups of individuals and maintain effective working relationships within a team environment
  • Ability to work under pressure with limited time, direction and guidance to complete tasks in a timely and accurate manner
  • Excellent administration and IT skills, including using PowerPoint, Word and Excel
  • Be highly organised and manage workload efficiently
  • Be adaptable and work as an effective member of a team
  • Work conscientiously and use own initiative
  • Adopt a positive, pro-active approach to work
  • The role may involve travel within the UK

Diversity Statement

Kerridge Commercial Systems is an equal opportunities employer.