Communications Team Advisor

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Communications/Recruitment Advisor

Cardiff – CF23 Pontprennau.


We are looking for bilingual English and Welsh speaking individual who want to work in an exciting, and energetic environment and have a real passion for delivering excellent customer service.

The role:

•             This role will be heavily biased towards telephone work (outgoing and incoming).

•             Responding and contacting warm leads generated by our website.

•             Logging notes on conversations held and tracking response on a database.

•             Email/Text correspondence.

•             Document typing/preparation.

•             Appointment organisation.

•             Database administration.

•             Target driven environment.

•             Shift pattern (08.30 -16.30hrs & 11.00 - 19.00hrs)


Skills/Experience required:

•             Confident and able to communicate clearly.

•             1 – 2 years of experience within a fast moving office environment or from a call centre environment (full training will be given on knowledge of courses available)

•             Highly Computer literate.

•             Excellent organisational skills

•             Excellent listening and communication skill

•             Good attention to detail.

•             The motivation to go above-and-beyond for our customers

•             A flexible approach to work, and the ability to work well as part of a dynamic team.


Job Type: Full-time,


Salary: £17,500.00 /year





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