AVIATE - Product Support - Travel Systems

Product Support Executive

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Location/Division: Aviate Management Ltd

Role:            Product Support Travel Systems

Reports to:  Product Manager 

Aviate Management is a specialist flight consolidator representing over 60 major airlines, and Lime is a service provider for British Airways and the IAG group. Our business is built on automation, and systems which are mainly developed by our own software development company. This role will be critical to the effectiveness of both our internal and customer facing software. It will require a good understanding of flight sales, and of travel reservation systems.

This is an exciting opportunity to join a rapidly expanding business for someone who is prepared to throw themselves into the role and wants to see their career grow.

 Key objectives:

·       Provide support and be recognised as a subject matter expert on internal systems and GDS systems  

·       Take part in User Acceptance Testing on system releases

·       Produce test plans

·       Assist in scoping of new development and system enhancements

·       Assist in day to day usability of key systems, their business process and enhancements

·       Use native GDS for investigation and testing of systems issues and enhancements

·       Read XML requests and responses for investigation and testing of systems issues and enhancements

To apply for the vacancy candidates should create an account and follow the application link above. Please also upload both a current CV and a supporting statement detailing how you meet the requirements of the role and your experience of delivering in the areas outlined in the job description.