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Location/Division: Aviate Management Ltd

Role: Travel Partnership Co-ordinator 

Reports to: Team Manager

Shift pattern: 9:00am - 5.30pm Monday - Friday

Salary: £19,000 DOE

The Role:

As a Partnership Co-Ordinator, you’ll be responsible for developing, maintaining, and ensuring the sales function runs smoothly and efficiently whilst ensuring our onboarding process is industry leading.

We are looking for an enthusiastic, hardworking individual with good communication skills and customer service experience. Knowledge and experience in the Travel Industry is an advantage. You need to be comfortable communicating with people on different levels through a variety of methods such as telephone, video call and email.

Have strong organisational skills and the ability to work effectively under pressure to prioritise workload in an efficient manner. Strong computer skills in MS Windows, experience working with a CRM and the ability to quickly pick up new systems. Full on-going training will be provided

Responsibilities:

•Set up new accounts in line with the company onboarding process, ensuring first impressions are of the highest standards

•Cross selling products during the onboarding process to maximise sales

•Manage the day-to-day workload of the department and be the first point of contact for any general escalations.

•Manage the team’s inbox

•Maintain and improve administration processes and follow through all current company policies and procedures to meet the highest possible standards

•Providing the wider team with updates/ feedback and any important information across all business streams

•Maintain appropriate records on clients and sales activities within our CRM system

•Representing the company at trade events in a professional manor

•Attend internal meetings and feedback relevant intel to the team

•Creating process documents and ensuring they remain updated

To apply for the vacancy candidates should create an account and follow the application link above. Please also upload both a current CV and a supporting statement detailing how you meet the requirements of the role and your experience of delivering in the areas outlined in the job description.