Customer Service Executive 2

Church and Charity Customer Support Executive

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Closing Date: 06/06/2022

Customer Service Executive

Salary: £23,000 - £24,000
Closing date: Monday 6th June at 9am


Short summary of the role:

With increasing capabilities and a transformative strategy in place, the Church & Charity team is looking for a Customer Service Executive to join them. This role will be working directly with our customers, understanding their needs, and providing solutions that resource their ongoing mission and ministry.

It’s important that you have experience in customer service, and that you enjoy working as part of a team. You may not have worked in the charity sector before, but you will have an eye for detail and high capacity for juggling administrative tasks. You are often described as a “people-person” and have an ability to quickly build a rapport with others. You are patient with customers and have a talent for explaining things in a calm, reassuring, straightforward way.

You thrive within a collaborative environment and take on responsibility to contribute to the performance and success of the team. As well as being a team-player, you work well independently, prioritising tasks. You can adapt to rapidly changing situations and workloads and are a confident multi-tasker.

You have a heart to use all of your skills to bless local churches and Christian charities, and thereby better resource the Kingdom. You have an understanding of Christian generosity, and desire to see Christian causes flourish.