QT - Apr22
Sales Coordinator
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Closing Date: 10/05/2022
Location/Division: Cardiff
Grow Your Career with Us
As an ActiveQuote Sales Coordinator, you will be the first contact with a customer, explaining the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Consultants.
The key scope of the role is to make high-volume outbound calls on real time and legacy campaigns to meet an expected call and quality target. You will be expected to offer outstanding customer service being first point of call to the comparison site customer generated leads.
Responsibilities and Duties
- Act as the first point of contact on call campaigns to bolster a customer’s interest and generate a lead for the Sales Consultants
- Ensure all leads generated are correctly qualified as per the Sales Coordinator script
- Clearly and concisely promote the features and benefits of ActiveQuote, our products and the advised sales process
- Provide administrative support within the customer journey
- Achieve and maintain targets for productivity, quality and compliance
- Proactively work towards keeping up to date with company processes and policies and adhering to all FCA legislation and regulatory guidelines
- To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSION
Diversity Statement
Together we are stronger, together we are Equal. Here at ActiveQuote, we are committed to building an inclusive culture that values its employees' unique attributes. It’s not about treating everyone the same, it’s about recognising and respecting diversity and ensuring our procedures embrace and suit all. We want all our employees to feel valued and included: We respect each other’s age, gender, disability, race, religion or belief, gender identity and sexual orientation. We play an active role in supporting inclusion and putting an end to discrimination by creating a ‘One ActiveQuote’ approach. If you would like further information on ActiveQuote’s Equality and Diversity Policy, please contact us.DATA PRIVACY NOTICE
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.
ActiveQuote will not share your data with third parties unless your application for employment is successful and it makes you an offer of employment. ActiveQuote will then share your data with former employers to obtain references for you, employment background checks providers to obtain necessary background checks and to obtain necessary criminal records and credit checks.
ActiveQuote will not transfer your data outside the European Economic Area.
