Bodyshop Advisor (Slough)

Bodyshop Advisor

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Reporting to the Office Manager, the role of Bodyshop Advisor is to deal with customer requirements during the repair journey to the repair of their vehicles in an efficient and courteous manner maintaining the highest standard of customer service.

 

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Driver (Hatfield)

Driver

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Reporting to the Aftersales Manager, the role of Driver is obtain deliver and collect goods on behalf of the dealer, and to collect and deliver customer vehicles whilst maintaining high standards of care of customer and company property in line with procedures.

 

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Marketing Executive (Aston Martin Reading)

Marketing Executive

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This job description sets out a framework of the duties and responsibilities of this position. It is not intended to be comprehensive and you may be required to carry out other duties at the reasonable request of the Company/CEO

 

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Marketing Manager (Aston Martin & Lotus)

Marketing Manager

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Location/Division: Aston Martin Reading

 

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MET Technician (HRO Bodyshop)

MET Technician

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Location/Division: H.R. Owen Bodyshop

Reporting to the Bodyshop Manager, the role of MET Technician is to work towards first class repairs and finishing standards in line with manufacturer and company standards in order to achieve complete customer satisfaction. Working within stated timeframes and standard times

 

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Parts Advisor (Hatfield)

Parts Advisor

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Location/Division: Hatfield

Reporting to the Parts Manager, the role of a Parts Advisor is to ensure the efficient running of the Parts Department to the benefit of the department and dealership, with reference to retail, trade, workshop sales and goods inwards.

Parts Consultant (Ferrari Hatfield)

Parts Consultant

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Location/Division: Ferrari Hatfield

Reporting to the Divisional Parts Manager, the role of a Parts Consultant is to ensure the efficient running of the Parts Department to the benefit of the department and dealership, with reference to retail, trade, workshop sales and goods inwards.

 

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Parts Driver (Hatfield)

Parts Driver

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Reporting to the Parts Manager, the role of Parts Driver is obtain deliver and collect goods on behalf of the dealer, and to collect and deliver customer vehicles whilst maintaining high standards of care of customer and company property in line with procedures.

 

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Receptionist (Ferrari London)

Receptionist

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Location/Division: H.R. Owen Ferrari London

Reporting to the Service Manager, the role of a Receptionist is to ensure that all customers and visitors are greeted, both personally and over the telephone in a friendly, welcoming and efficient manner and to make sure they are put in touch with the person they wish or need to deal with, as quickly as possible.

 

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Retail Manager (Bentley Hatfield)

Retail Manager

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To manage the sales process for H R Owen customers in order to provide exceptional service, meet or exceed unit sales targets and present finance and value-added products clearly and concisely to facilitate the needs of the customers and oversee the correct compliance standards. To manage the sales team effectively, lead and develop them. Maintain Company standards and controls across every area of the business for which this role is responsible.

 

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Retail Manager (Bentley Surrey)

Retail Manager

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To manage the sales process for H R Owen customers in order to provide exceptional service, meet or exceed unit sales targets and present finance and value-added products clearly and concisely to facilitate the needs of the customers and oversee the correct compliance standards. To manage the sales team effectively, lead and develop them. Maintain Company standards and controls across every area of the business for which this role is responsible.

 

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Sales Executive (Bentley Surrey)

Sales Executive

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Location/Division: Bentley Surrey

Reporting to the Sales Manager, the role of a Sales Executive is to sell New and Used vehicles to achieve both volume and profit targets defined in your individual Commission Structure.

 

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Sales Executive (Ferrari Hatfield)

Sales Executive

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Location/Division: Ferrari Hatfield

Reporting to the Sales Manager, the role of a Sales Executive is to sell New and Used vehicles to achieve both volume and profit targets defined in your individual Commission Structure.

 

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Sales Executive (Lamborghini Pangbourne)

Sales Executive

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Location/Division: Lamborghini Pangbourne

Reporting to the Sales Manager, the role of a Sales Executive is to sell New and Used vehicles to achieve both volume and profit targets defined in your individual Commission Structure.

 

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Sales Executive (Lotus Hatfield)

Sales Executive

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Reporting to the Sales Manager, the role of a Sales Executive is to sell New and Used vehicles to achieve both volume and profit targets defined in your individual Commission Structure.

 

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Sales Executive (Lotus Manchester)

Sales Executive

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Reporting to the Sales Manager, the role of a Sales Executive is to sell New and Used vehicles to achieve both volume and profit targets defined in your individual Commission Structure.

 

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Sales Manager (Lotus Hatfield)

Sales Manager

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Location/Division: Lotus Hatfield

Reporting to the Brand Director, the role of a Sales Manager is to give the best possible service to the Customers while maintaining a satisfactory profit contribution to the dealership. To contribute to the development of Sales Department Plans and Budget, including gross profit, control of indirect and direct expenses and all related items, to achieve financial and customer service targets. To organise, direct and control the activities of Sales Department staff and supervision including carrying out staff appraisals to achieve Business Plans and Budgets, ensuring optimum use of all material, financial and personnel resources. To contribute to the development of all operating and administrative policies and procedures and to ensure the achievement of all tasks smoothly and in a timely manner. To develop and agree Sales Department plans and budgets, including gross profit and control of indirect and direct expenses to achieve sales and financial targets.

 

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Sales Manager (Lotus Manchester)

Sales Manager

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Reporting to the General Manager the role of a Sales Manager is to give the best possible service to the Customers while maintaining a satisfactory profit contribution to the dealership. To contribute to the development of Sales Department Plans and Budget, including gross profit, control of indirect and direct expenses and all related items, to achieve financial and customer service targets. To organise, direct and control the activities of Sales Department staff and supervision including carrying out staff appraisals to achieve Business Plans and Budgets, ensuring optimum use of all material, financial and personnel resources. To contribute to the development of all operating and administrative policies and procedures and to ensure the achievement of all tasks smoothly and in a timely manner. To develop and agree Sales Department plans and budgets, including gross profit and control of indirect and direct expenses to achieve sales and financial targets.

 

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Service Advisor (Aston Martin Reading)

Service Advisor

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Location/Division: Aston Martin Reading

Reporting to the Aftersales/Service Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Advisor (Bentley Burr Road)

Service Advisor

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Location/Division: Jack Barclay Burr Road

Reporting to the Service Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Advisor (Bentley Surrey)

Service Advisor

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Location/Division: Bentley Surrey

Reporting to the Service Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Advisor (Ferrari London)

Service Advisor

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Location/Division: H.R. Owen Ferrari London

Reporting to the Service Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Advisor (Maserati Burr Road)

Service Advisor

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Location/Division: Jack Barclay Burr Road

Reporting to the Aftersales/Service Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Advisor (Maserati Hatfield)

Service Advisor

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Location/Division: Maserati Hatfield

Reporting to the Aftersales/Service Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Advisor (Rolls-Royce)

Service Advisor

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Location/Division: Rolls-Royce Motor Cars London (Aftersales)

Reporting to the Aftersales Manager, the role of a Service Advisor is to deal with customer requirements for service and repair in an efficient and courteous manner, whilst maintaining the highest standards of Customer Service and promoting accurate and productive workshop throughputs to assist the department, meeting all its financial and non-financial targets.

 

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Service Driver (Bentley Byfleet)

Service Driver

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Location/Division: Bentley Surrey

Reporting to the Aftersales Manager the role of a Service Driver is obtain deliver and collect goods on behalf of the dealer, and to collect and deliver customer vehicles whilst maintaining high standards of care of customer and company property in line with procedures.

 

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Service Technician (HRO Ferrari London)

Service Technician

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Location/Division: H.R. Owen Ferrari London

Reporting to the Service Manager, the role of a Service Technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first time repair of faults in mechanical and electronic systems of vehicles

 

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Showroom Host (Hatfield)

Showroom Host

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Location/Division: Hatfield

Reporting to your team leader the role of a Showroom Host is to ensure that all customers and visitors are greeted both personally and over the telephone in a friendly, welcoming, and efficient manner; and offered refreshments as appropriate to create a five-star environment for them to experience.

 

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Showroom Host/Receptionist/Admin (Manchester)

Showroom Host / Receptionist

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Reporting to the Sales Manager, Aftersales /site Manager, the role of a Showroom Host is to ensure that all customers and visitors are greeted both personally and over the telephone in a friendly, welcoming, and efficient manner; and offered refreshments as appropriate to create a five-star environment for them to experience. • Ensure the highest level of customer care and to work towards further improving our CSI ratings. • To assist the sales team in delivering market leading sales volume through exceptional customer service, creating a fresh and friendly environment for all visitors.

 

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Technician (Aston Martin Reading)

Technician

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Location/Division: Aston Martin Reading

Reporting to the Service Manager, the role of a Technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first time repair of faults in mechanical and electronic systems of vehicles

 

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Technician (Ferrari Hatfield)

Technician

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Location/Division: Ferrari Hatfield

Reporting to the Service Manager, the role of a Technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first time repair of faults in mechanical and electronic systems of vehicles.

 

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Technician (Lamborghini Pangbourne)

Technician

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Location/Division: Lamborghini Pangbourne

Reporting to the Aftersales Manager, the role of a technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first-time repair of faults in mechanical and electronic systems of vehicles.

 

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Technician (Lamborghini)

Technician

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Location/Division: Jack Barclay Burr Road

Reporting to the Service Manager, the role of a Technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first time repair of faults in mechanical and electronic systems of vehicles.

 

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Technician (Lotus Hatfield)

Technician

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Location/Division: Lotus Hatfield

Reporting to the Service Manager, the role of a Technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first time repair of faults in mechanical and electronic systems of vehicles.

 

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Vehicle Damage Assessor (HRO Bodyshop / Hatfield)

Vehicle Damage Assessor

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Location/Division: H.R. Owen Bodyshop

Reporting to the Office Manager, the role of the Vehicle Damage Assessor is to provide accurate and timely estimates to enhance all bodywork claims and process. Utilizing Audatex and standard manufacturer guidelines.

 

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Vehicle Refinisher / Painter (JB Burr Road)

Vehicle Refinisher / Painter

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Location/Division: Jack Barclay Burr Road

Reporting to the Bodyshop Manager, the role of Vehicle Refinisher / Painter is to work towards first class repairs and finishing standards in line with manufacturer and company standards in order to achieve complete customer satisfaction.

 

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Vehicle Technician (Specialist Cars Cheltenham)

Technician

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Location/Division: Specialist Cars Cheltenham

Reporting to the Service Manager, the role of a Technician is to carry out service, diagnostic and repair work efficiently and competently to H.R. Owen Group and manufacturer standards in order to achieve customer satisfaction. The job will focus particularly on the accurate prognosis and first time repair of faults in mechanical and electronic systems of vehicles

 

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Warehouse Apprentice (Hatfield)

Warehouse Operative

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Location/Division: Hatfield

To ensure the efficient running of the Parts Department warehouse to the benefit of the department and dealership, with reference to retail, trade, workshop sales and goods inwards.

 

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