Closing Date: 14/05/2025
Location/Division: Business Development & Growth
Business in Focus - Strategic Support Coordinator
Contract: Business Wales
Term: Permanent
Salary: Starting from £32,000 per annum
Location: Regular Homeworker
Hours: 37.5 hours per week
To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/
Business in Focus is the lead delivery partner in Enterprise Partnership Cymru (EPC), along with Menter Môn, M-SParc and an eco-system of support agencies across Wales. EPC has won the contract to deliver the Business Wales service on behalf of the Welsh Government, providing advice and support to entrepreneurs pan-Wales. The Entrepreneurship and Start-Up Service focuses on providing a wide range of advice to young people and start-up businesses through a variety of means including digital, telephone and face to face support. EPC was successful in their bid to deliver both Business Wales advice services; Entrepreneurship and Start-up Service (ESU) and Business Development and Growth Service (BDG).
Key Responsibilities
- Reporting & Analysis: Collate, analyse and present contract data on performance, KPIs and client demographics in a clear, accurate, and professional format.
- Briefings & Presentations: Prepare supporting materials, slide decks, and reports for the Head of BDG to use in meetings and presentations.
- Stakeholder Liaison: Serve as a primary point of contact for high-level queries and information requests. Represent the BDG team professionally and diplomatically.
- Operational Support: Provide general and strategic support to the Head of BDG, including managing competing priorities, handling correspondence, and coordinating meetings or events.
- Systems & Data Management: Maintain accurate databases and digital systems, ensuring information is easily accessible and aligned with reporting requirements.
- Collaboration: Work across the BDG delivery team and partner organisations to support compliance, innovation, and continuous service improvement.
What You'll Bring
- Strong command of English and excellent written and verbal communication skills.
- Advanced IT literacy, particularly in Word, Excel, and PowerPoint.
- High level of numeracy and accuracy when handling data and compiling reports.
- Confidence working independently with senior stakeholders, exercising professionalism and discretion.
- Ability to prioritise tasks effectively in a fast-paced environment and meet deadlines.
- Proven organisational skills, with a strong eye for detail and quality assurance.
- Professional, approachable, and collaborative manner when interacting with colleagues and external partners.
- Understanding of or willingness to learn about business support services and SME development across Wales.
At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:
- Competitive salary
- Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
- 6% Employer contribution pension
- Flexible modern working practices such as TOIL
- 6 late starts/early finishes per annum (equates to two hours each)
- Learning and Development opportunities
After probation period:
- Income protection benefit
- Employee assistance programme
If shortlisted you will be invited to undertake an technical exercise.
Please be aware we may withdraw the advert early if we receive a high volume of applicants.