Business In Focus Recruitment

Marketing and Communications Executive

Technical

Closing Date: 14/07/2025

Location/Division: Central Services

Business in Focus - Marketing and Communications Executive

Term: Permanent

Salary: Starting from £25,750 per annum

Location: Regular Homeworker

Hours: 37.5 hours per week

To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/

Business in Focus delivers several contracts on behalf of Welsh Government, National UK Government, Local Authorities, and provides other commercial consultancy and property services. Business in Focus requires dedicated Marketing and Communications support to ensure that its services are clearly communicated and presented in the marketplace.

The Marketing & Communications Executive reports to the Head of Marketing & Communications. The role works closely with a variety of delivery teams to provide a high-quality marketing and communications service that attracts and engages clients and stakeholders to support the delivery of our contracts and to develop the Company’s brand.

Key Responsibilities

To ensure that marketing activities, e.g. coordinating and organising events, running campaigns for business initiatives and promotions, writing and publishing case studies, etc. are managed to prescribed timetables, deadlines and on budget.
Proactively liaise with all relevant stakeholders, e.g. Welsh Government, clients, consortium members, etc. to maintain compliance with prescribed guidelines and agree content prior to release and publication.
To support the Head of Marketing & Communications in the design and implementation of marketing plans for different work streams.
In conjunction with Head of Marketing and Communications, develop national and regional marketing collateral for use by delivery teams, e.g. flyers, visual aid templates for presentations.
To support the implementation of brand awareness measures to promote the development of the Business in Focus brand.
To design and implement social media activity to support various work streams and profile raising activities.

What You'll Bring

A professional Marketing qualification, e.g. CIM Certificate in Marketing or higher
Working towards a professional Marketing qualification
Proven work experience with good CPD activities to support development and knowledge in operational Marketing role
Experience in similar marketing role
Experience in producing social media marketing campaigns
Experience in updating a website and performance data reporting
Content management of a Website
Event management

At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:

Competitive salary
Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
6% Employer contribution pension
Flexible modern working practices such as TOIL
6 late starts/early finishes per annum (equates to two hours each)
Learning and Development opportunities

After probation period:

Income protection benefit
Employee assistance programme

If shortlisted you will be invited to undertake an technical exercise.

Please be aware we may withdraw the advert early if we receive a high volume of applicants.

Registration Support Officer

Coordinator

Closing Date: 14/07/2025

Location/Division: Business Development & Growth

Business Wales - Registration Support Officer

Contract: Business Wales

Term: Temporary until 31st March 2026

Salary: Starting from £25,250 per annum

Location: Permanent Homeworker

Hours: 37.5 hours per week

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Business in Focus is the lead delivery partner in Enterprise Partnership Cymru (EPC), along with Menter Môn, M-SParc and an eco-system of support agencies across Wales. EPC has won the contract to deliver the Business Wales service on behalf of the Welsh Government, providing advice and support to entrepreneurs pan-Wales.

The Entrepreneurship and Start-Up Service focuses on providing a wide range of advice to young people and start-up businesses through a variety of means including digital, telephone and face to face support.

EPC was successful in their bid to deliver both Business Wales advice services; Entrepreneurship and Start-up Service (ESU) and Business Development and Growth Service (BDG).

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Support pan Wales delivery of the Business Wales service. To process enquiries into the service model, providing information, signposting and referring to internal and external stakeholders. To provide client relationship management support to the Community Engagement, Start-up Assessors & Start-up advisory teams.

Responsibilities

Act as the first point of contact for client enquiries, undertaking initial diagnostic to accurately determine eligibility for support and growth potential along with any additional client needs, referring and processing each enquiry accordingly, e.g. refer to appropriate level/specialist in delivery model, etc.
Where appropriate provide information, signpost and/or make referrals to specialist partner organisations and intermediaries as appropriate, documenting in accordance with procedures and within prescribed timescales.
Work with Advisers & Start-up Assessors to maintain client relationships, supporting clients during the client journey at prescribed intervals. Cross-refer to retain engagement with the service or signpost to external partners as appropriate, and review client satisfaction.
Undertake the accurate management of client data ensuring all activity is recorded on IT systems and intervention outcomes are evidenced and documented compliantly.
Undertake duties to a high standard of customer service in a professional and timely manner. Maintain good knowledge and understanding of public and private sector support and services available for SMEs for the region.
Support the Registration Support Team Leader by identifying and making recommendations for continuous improvement, e.g. procedures, systems of work.

Person Specification

Working in a support services team to undertake high volume of client enquiries and deliver an effective service to a high standard of customer service
Working under pressure to achieve team targets/regional objectives
Working within an environment that requires accuracy, to be compliant to prescribed internal and external audited standards and procedures
Good understanding of how small local businesses operate and the needs of SMEs in the context of the regional economy
Effective in determining priorities, planning time, organising workload to establish measurable results, objectives and milestones for self
Customer Service – Works and collaborates with others effectively, is able to identify needs and deliver workable solutions, manages expectations, modifies individual approach to different situations.
Analysis and use of evidence – gathers the relevant information, presents evidence concisely

_________________________________________________________________________________________

At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:

Competitive salary
Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
6% Employer contribution pension
Flexible modern working practices such as TOIL
6 late starts/early finishes per annum (equates to two hours each)
Learning and Development opportunities

After probation period:

Income protection benefit
Employee assistance programme

Please be aware we may withdraw the advert early if we receive a high volume of applicants.

As part of the recruitment process you will be invited to an Assessment based technical exercise.

To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/

Senior Marketing & Communications Officer

Technical

Closing Date: 14/07/2025

Location/Division: Central Services

Business in Focus - Senior Marketing & Communications Officer

Term: Permanent

Salary: £30,000 - £32,000

Location: Regular Homeworker

Hours: 37.5 hours per week

To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/

The Senior Marketing & Communications Officer reports to the Head of Marketing & Communications.

The Senior Marketing & Communications Officer is responsible for executing a variety of marketing campaigns to generate brand awareness, support delivery teams and increase leads.

This is a hands-on role encompassing the full marketing mix where you will be required to run campaigns with a strong emphasis on direct marketing to segmented audiences using on and offline channels.

Key Responsibilities

Manage a wide variety of end-to-end marketing campaigns to drive awareness and leads, including planning, segmentation, creative and execution.
Assist in the formulation and implementation of digital marketing activities.
Liaise with all relevant stakeholders, e.g. Welsh Government, clients (internal and external), consortium members, etc. to maintain compliance with prescribed guidelines and agree content prior to release and publication.
Manage the production of marketing communications and promotional materials in line with brand guidelines including writing, editing and proofreading copy, briefing and directing designers, translators, copywriters and printers.
To devise and implement brand awareness measures to develop the Business in Focus brand.
To lead and review social media initiatives and coordinate activity for internal and external clients to meet desired outcomes and requirements.
Carry out research on market trends, market opportunities, and competitor and target customer analysis to inform future value propositions.
Write long form blogs and press releases that are optimised for SEO and our target keywords.

What You'll Bring

A professional marketing qualification, e.g. CIM Certificate in Marketing or higher
Working towards a professional Marketing qualification
Proven work experience with good CPD activities to support development and knowledge in operational marketing role
Experience in similar marketing role; overseeing and coordinating marketing and communications campaigns.
Experience of managing campaigns that adhere to client brand guidelines.
Experience of delivering social media marketing campaigns.
Experience in managing a website and performance data reporting.
Experience of managing a budget to support the delivery of programme KPIs.
Event management experience.

At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:

Competitive salary
Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
6% Employer contribution pension
Flexible modern working practices such as TOIL
6 late starts/early finishes per annum (equates to two hours each)
Learning and Development opportunities

After probation period:

Income protection benefit
Employee assistance programme

If shortlisted you will be invited to undertake an technical exercise.

Please be aware we may withdraw the advert early if we receive a high volume of applicants.